Privacy Policy

2ZE Co., Ltd. ("Company") values the personal data of users and complies with applicable privacy regulations, including the Personal Information Protection Act of Korea.

This Privacy Policy explains how personal data is collected, used, stored, and protected.

1. Personal Data We Collect

Required Information

  • Inquiry Type
  • Name
  • Email Address
  • Inquiry Details

Optional Information

  • Phone Number
  • Organization Name
  • Job Title

Automatically Collected Information

  • Browser Information
  • Device Information

Behavioral Data

Collected in a non-identifiable manner:

  • Website navigation paths
  • Page views, click events, and interaction history
  • Traffic sources and referral data (including UTM parameters)

2. Methods of Collection

Personal data may be collected through:

  • Website inquiry/contact forms
  • Cookies
  • Web analytics tools

3. Purpose of Processing

Collected information may be used for:

  • Responding to inquiries
  • Providing service and technical information
  • Customer communication and follow-up
  • Service improvement and UX analysis
  • Marketing communications (with prior consent)
  • Legal compliance and dispute resolution

4. Retention Period

Personal data is retained only as long as necessary.

Where required by law:

  • Consumer complaint and dispute records: 3 years

5. Destruction of Personal Data

Personal data is securely destroyed after use.

Electronic files:

  • Permanently deleted

Paper documents:

  • Shredded or incinerated

6. Third-Party Sharing

The Company does not provide personal data to third parties except:

  • With prior consent
  • When required by law

7. Outsourced Processing

Service providers:

  • Amazon Web Services (AWS) — Cloud infrastructure and storage
  • Google LLC — Google Analytics 4
  • Microsoft Corporation — Microsoft Clarity
  • Inquiry submissions may also be processed through email service providers.

8. Behavioral Data & Opt-Out

Tools used:

  • Google Analytics 4
  • Microsoft Clarity
  • Users may opt out through:
  • Browser cookie settings
  • Google Analytics Opt-out Add-on

9. User Rights

Users may request:

  • Access
  • Correction
  • Deletion
  • Processing suspension
  • Consent withdrawal
  • Requests can be submitted via email or website inquiries.

10. Security Measures

Security practices include:

  • Access control
  • Information encryption
  • Security monitoring
  • Employee training
  • Incident response procedures

11. Children's Privacy

The Company does not knowingly collect information from children under age 14.

12. Data Protection Officer

  • Name: Jun Ha Jeong
  • Department: Management
  • Email: admin@2ze.co.kr
  • Tel: 070-4800-6112

13. Cookies

Cookie types:

Essential Cookies

  • Session management
  • Security
  • Core functionality

Analytics Cookies

  • Google Analytics 4
  • Microsoft Clarity
  • Users may disable cookies through browser settings.

14. Changes to This Policy

This Privacy Policy may be updated according to legal requirements or internal policy changes.

  • Effective Date: May 15, 2026